FAQs

Cancellation policy and refund depend on the booked activities.

1. For Hotel wildlife Safaris:
We book on behalf of clients and we (Tour operator) are required to pay full amount if booking is made within 45 days before arrival at the hotel. If not withing 45 days, we are required to pay at least 50% of any room reserved.

• The Hotel cancellation fees:
  Any room cancellation within
  45 days attract 25% cancellation fee
  30 days attract 50% cancellation fee
  15 days attract 75% cancellation fee
  Less than 15 days or no show attract 0% refund

Accommodation is almost 55% of all tour costs.

• Our Cancellation policy on hotel wildlife safari
  We reserve our safari vehicle 15 days prior to your arrival at no cost. Park fees and governments taxes are paid 3 days before your arrival.Generally, Hotel Safari cancellation fees depend on days left on Hotel cancellation fees and bank charges.

2. Camping wildlife Safaris:
For camping safari, safari cancellation can be done in 10days with 15% cancellation fees from total safari cost. 30days prior to camping safari doesn’t attract any charges.

3. Mt. Kilimanjaro and Mt. Meru climb
Cancellation on Tanzania mountain trek can be cancelled at any time. 10days before arrival attract 15% cancellation fees of all total trekking cost.

4. Cultural tours and other activities
Cancellation of cultural tours, bike tour, walking safari, canoeing coffee tours and town tour does not attract any cancellation fees if booking is cancelled more than 10 days. Less than that, 5% cancellation fees of total activities cost will be charged.

On the above cancellation policies, you can simply do calculate on your own, on what is to be refunded.

We guarantee less than 30 days money refund of any due amount.

Yes. Booking are required for guaranteed spots on all tours.

There are several reasons why you have to book, prior to your arrival, your private African safari or joining a group with Stemma African safaris Tanzania

• Booking help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable.
• We can determine the type of transport through bookings.
• We know the exact time to pick you from the airport.
• Our guides speak fluent English, Spanish, French, German and Italian, when you book, we know which guide to prepare for you.
• We also book entrance fees for attractions where applicable on your behalf.
• We book and pay for your accommodation for nights to be spent here in Tanzania.
• Bookings allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
• For mountain trekkers, we have to prepare mountain gears before hand for you.
• Extra services like hot air balloon flight has to be booked prior to your arrival.  Instant booking isn’t recommended at all.

Generally, for smooth preparation of your trip, we recommend paying at least 70% of total cost when booking and the rest be paid one week before arrival.

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable. Mountain trekkers should obvious come with warm clothes. Safari game viewers may come with light clothes but they should contact us before departure as weather may change.

Depending with the activity you plan to do with us. But not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack. Please contact us for further details

Tanzania is located in East Africa with coordinates 6.3690° S, 34.8888° E, bordered by seven countries: Burundi, Kenya, Mali, the Democratic Republic of the Congo, Mozambique, Rwanda and Uganda. It has a total area of 945,087 sq km (364,900 sq mi), including 59,050 sq km (22,799 sq mi) of inland water. 

Mount Kilimanjaro stands at 5895 m and 4,900 meters high from its base, being the highest mountain in Africa “The roof of Africa” . It is a free standing mountains. Mt Kilimanjaro is located in north Tanzania, in Kilimanjaro region, just 40km from Moshi Town, around 1 hour drive and about 120km, 3 hrs drive from Arusha Town. The distance and time spent depend on which gate one wants to start the climbing.

There are routes that lead to mt. Kilimanjaro summit

1. Marangu route
2. Mwika route
3. Machame route
4. Lemosho route
5. Umbwe route
6. Rongai route
7. Shira route

The duration taken to reach the Mt. Kilimanjaro summit ranges from 5 – 8 days, depending on various factors

• Route
  Some routes are longer and more challenging than others.
• Weather
  Rainy make the paths slippery. Several stops have to be made to wait for rain to stop. But dry season is best for Mt. Kilimanjaro climbing.
• Age
  Young people do trek faster than most older people. We will recommend you the number of days according to your ages.
• Personal Preference
  Some mountain climbers prefer to stay longer on the mountain despite the fact that they might have chosen the shortest and  simplest route.

June to October is the best time as it is dry season but Tanzania’s parks are accessible throughout the year . March and April is rainy season but that doesn’t mean game drive can’t be accessed

The Serengeti Great Migration, also known as Serengeti wildebeests migration is an annual movement that comprise of around 1.7 million wildebeests, hundreds of thousands of zebras and thousands of gazelles. The Serengeti Migration moves clockwise and can be predicted by months as they migrate throughout the year.

It starts from the southern Serengeti plain and northern Ngorongoro conservation Area then head west of Serengeti national park. They then leave Tanzania and enter Kenya,Masai Mara game reserve for at most 2 months then head back to Serengeti park in Tanzania. The whole circulation is meant to search for green pasture.

In the months of January, February and March, the migration spread on the whole Southern Serengeti Plain, giving birth to calves, after a gestation period of 8.5 – 9 months. It is estimated, nearly 500,000 calves are born in February, some being attacked by lions,  cheetahs and hyenas.

In May, they start heading north west in long huge lines with some diverting to central Serengeti; Seronera.

In June and July they are at the western corridor in Serengeti

In August, September and October, the graze in the northern Serengeti in bunches. The river crossing can be observed here in Mara River. Head to Kenya in late October.

In December, they come back into Tanzania through Loliondo game reserve to south Serengeti plain.

The whole Serengeti migration distance is estimated to be around 800km. Thousands of wildebeests die from being attacked by predators, thirst and exhaustion.

Generally, Tanzania is a safe, hassle-free country. People are friendly and so welcoming. But that doesn’t guarantee walking late night alone in streets. Take a Taxi or a hotel cab or arrange with us.

Accessible throughout the year for game viewing but some area may not be reachable during rainy season in March and April

Our official currency is Tanzanian Shilling, but other currencies like Dollar and Euro are accepted in tourist places. Credit cards are mostly accepted in most hotels/lodges. You are advised to exchange few notes if you plan to buy anything locally. Usually, Dollar notes printed before 2009 are not accepted.

There are 3 types of safaris budget to Tanzania.

• Luxury Safari
  This is the most expensive safari. You spend nights in expensive and luxurious hotel and some luxurious stuff in the safaris vehicle.
• Mid-range Safari
  The type of accommodation we book for this kind of safari are neither cheap nor expensive. Most travelers prefer this safari as it is comfortable and enjoyable yet economical.
• Budgeted Safari
  This is typically camping safari. Handling tents/camps are cheaper than spending nights in hotels or lodges. The good news is, you will have the same game drive/activities as the above 2 safaris.

You will note that, the above list is mostly differentiated by the type of accommodation.

There are several factors that determine price for safari price in Tanzania.

1. Accommodation
   The type of accommodation you prefer determines a lot the total tour cost. Spending nights at 5 star hotels differs from 1 to 2 stars hotels or camping.
2. Luxurious Stuff
   Extra luxury requirements booked during safari will also increase the cost. For example: 2 bottles of wine daily during safari
3. Duration
   The number of days to be spent also directly sum up the cost.
4. What you do and where you go
   The number of activities, attractions or sightseeing and  places to visit.
5. Date/ Season
   The date of the safari also affect the tour cost. Peak season’s accommodation prices always go up than shoulder season.
6. Number of travelers
   The number of people traveling together. The lower the pax the higher the price per person and vice versa. This is known as cost sharing.

Tanzania Tourist Seasons

1. High seasons
   01 January to 31 March
   01 June to 31 October
   16 December to 31 December
2. Low Season
   01 April to 31 May
3. Shoulder Season
   01 November to 15 December

Considering the above factors, generally, tour to Tanzania in low season is much cheaper that in high season.

No, we do not charge any extra fees or fuel surcharges. The labeled price is the price you pay. Including tax.

You may request  extra services not listed on the itinerary like surprise birthday cake/party, engagement evening, extra night, hot air balloon flight, night game drive, visit to attractions not listed.

Check the list below for inclusive and exclusives of most itineraries.

Please contact us if you need further clarification.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. After a confirmed booking, we will print your sir name on our sign board for our tour guide to display at the airport during your arrival.

The cost of a private tour to Tanzania, like any other tourist destination in the world, depends on various factors;

1. Type of accommodation
   Room type: Single, double, triple, family
   Standard: 1-5 Stars hotel, tented camps, camping
2. Number of days to stay
   This is self explanatory. The more the number of days spent, the more money will be needed to cater for the services. A 5 days safaris will be cheaper that a 7 days safari.
3. Number of people
   We provide prices per person sharing. This means that the more people traveling together, the less price they will pay per person.
   For example:
   The 9 days camping Serengeti Safari and Culture costs $2,164 per person if 2 people will travel together. so, the cost for both pax will be $4,328. but if 5 people travel together the cost per person will drop to $1,869, hence 5 people will pay $9,345‬ everything included as per itinerary.
4. Activities to be done
   There are several tourist activities such as
   African wildlife safari
   Culture tours
   Walking Safari
   Mountain trek
   Bike tour
   CanoeingEach of these activities have their own costs. We recommend trying at least 2 activities.